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The Waste Makers - Paperback
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When Coffee and Kale Compete: Become great at making products people will buy - Paperback
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How We Eat: The Brave New World of Food and Drink - Paperback
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The Customer-Base Audit: The First Step on the Journey to Customer Centricity - Paperback
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Where am I Wearing? - Paperback
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Strategic Market Research: A Guide to Conducting Research that Drives Businesses - Paperback
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Phishing for Phools: The Economics of Manipulation and Deception - Paperback
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Guerrilla Marketing: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business - Paperback
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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business - Hardcover
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Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration - Paperback
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Developing Your Marketing Mindset: Real-World Lessons from Hospitality - Paperback
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Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet: The Proven Path to Delighting Your Customers, - Paperback
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Do B2B Better: Drive Growth Through Game-Changing Customer Experience - Paperback
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Dumb Money: The Gamestop Short Squeeze and the Ragtag Group of Amateur Traders That Brought Wall Street to Its Knees (Previously Published as the Anti - Paperback
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The Brain Audit: Why Customers Buy (And Why They Don't) - Paperback
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Overdressed: The Shockingly High Cost of Cheap Fashion - Paperback
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Branding Is Sex: Get Your Customers Laid and Sell the Hell Out of Anything - Paperback
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Big Little Legends: How Everyday Leaders Build Irresistible Brands - Paperback
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Winning on Purpose: The Unbeatable Strategy of Loving Customers - Hardcover
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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions - Hardcover
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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company - Paperback
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Decoded: The Science Behind Why We Buy - Paperback
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Secrets Of The 800+ Club: How to Raise Your Credit Score, Maintain Good Credit, and Live the Life of Unicorns - Paperback
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Customer Centricity: Focus on the Right Customers for Strategic Advantage - Paperback
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Store Design and Visual Merchandising, Second Edition: Store Design and Visual Merchandising, Second Edition - Paperback
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value - Paperback
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Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart - Paperback
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The Story of Stuff: The Impact of Overconsumption on the Planet, Our Communities, and Our Health--And How We Can Make It Better - Paperback
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The Simple Truths of Service: Inspired by Johnny the Bagger - Hardcover
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Design for How People Think: Using Brain Science to Build Better Products - Paperback
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Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal - Hardcover
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Secrets of Question-Based Selling: How the Most Powerful Tool in Business Can Double Your Sales Results - Paperback
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The Hidden Persuaders - Paperback
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Big-Box Swindle: The True Cost of Mega-Retailers and the Fight for America's Independent Businesses - Paperback
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The High-Profit Selling: Win the Sale Without Compromising on Price - Paperback
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The Slow Down, Sell Faster!: Understand Your Customer's Buying Process and Maximize Your Sales - Paperback
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